Refund Policy
Last updated: 19 September 2026
If SecureMacApps is not right for you, write to us and ask. Every request is read by a person, and a fair one is refunded.
Email support@securemacapps.com from the address you subscribed with and tell us what happened in a sentence or two. We aim to reply within two business days. Approved refunds go back the way the money came, usually within a few working days.
Cancelling is not a refund
To stop future payments, cancel on the account page — no email needed. You keep access to the end of the period you paid for. A refund is for money already paid.
What we say yes to
- An app does not do what this site says it does.
- It will not run or will not activate on a supported Mac, and we cannot fix it.
- You were charged after cancelling, charged twice, or subscribed by mistake.
- You subscribed recently, barely used it, and it is simply not for you.
Try before you pay
Every app can be downloaded free and has a free mode that shows real results on your own Mac, so you can judge it before subscribing.
Billing errors
A double charge, or a charge with no key, is a billing error rather than a refund request. Send us the receipt and we will put it right straight away.
Who takes the payment
Razorpay processes payments and, once we approve a refund, returns the money. Your statutory rights as a consumer, including any cancellation right that applies where you live, are unaffected.